Why am I unable to track my order?
If you have requested Regular Mail as a shipping option we do not have a tracking number as this type of mail has none. If you have requested Registered Mail as a shipping option, we will send you a tracking…
FAQ Category Shipping & Delivery
Where do you ship from? How do you package and send your products? Which countries are included/excluded from shipping? What is your average delivery time?
Depending on the shipping option you have choosen, the average delivery time is 2-7 business days. Please note that this applies ONLY after we have received payment.
Where do you ship from? How do you package and send your products? Which countries are included/excluded from shipping? What is your average delivery time?
Depending on the shipping option you have choosen, the average delivery time is 2-7 business days. Please note that this applies ONLY after we have received payment.
Which countries are included/excluded from shipping?
Please note that shipping is subject to legislation as well, therefor it can differ from time to time. We deliver to all countries which are listed at checkout in our webshop.
How do you package and ship your products?
The products are packed in special sachets made of folio paper. Attached on each sachet there is a label indicating the name of the product. Please pay attention to the name on the label as this differce from the chemicals…
Where do you ship from?
We always ship within the EU.
