Is it legal in my country?
Continent Europe info Country Legal Profiles( choice your country) info Netherlands info
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Is it legal?
Due to constant changes in the EU laws for various chemicals we hereby want to inform you, that you are responsible for checking if the product you order can be legally imported in your country. We can’t take any responsiability…
What are your security policies?
Our online ordering system makes use of the latest technology on secure encryption. All personal data and credit card information is submitted with the highest level of security. Please note that we do not store any payment related information!
Can I get a discount?
Most of the times we have promotions going on. If we do not we will be running one soon. You can also choose to pay with Bitcoins which has lower fees for both parties. So we can offer a discount.
If I need a product which is not listed on your website, what do I do?
All the products available at the moment are listed on our web-site. We currently research the market and try our best to meet needs and demands of our customers. Our stock is being constantly updated with new products.In order to…
What are these products for?
The products available on our website are experimental chemicals that are used for scientific research purposes ONLY, in laboratories equipped according to the latest standards imposed by the International Union of Pure and Applied Chemistry! Research should be conducted by…
How do i pay with Bitcoins?
Please click here. We will give a detailed instruction how to use Bitcoins.
How do bank transfer transactions work?
Payments by bank transfer mean ease of payment all over the world. The bank transfer is a method of payment that is not executed automatically. Consumer must also fill in Subject order number..
What payment options do you have?
You can pay with Bank Wire transfers & Bitcoins. There will be more payment options available in the near future.
My order has the status “Canceled”, what does this mean?
You have placed an order with us, though we have not received payment within 30 days. After this period of time, we automatically cancel your order. If you did send in payment, please notify Customer Service by sending in a…
